Terms of Service

These Terms of Service (“Terms”) are a legally binding agreement between you (“User”) and Hotpipe (“Hotpipe,” “we,” “us,” or “our”) governing access to and use of the Hotpipe website, application, and related services (collectively, the “Platform”). By creating an account, signing in, or using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

1. The service

Hotpipe is a technology platform that lets you (a) receive webhook events from sources you configure, (b) define trade rules that filter those events and describe order instructions, and (c) transmit those instructions to brokerage accounts you connect (currently Interactive Brokers via supported APIs). The Platform is automation tooling you operate — not a managed trading service.

The Platform is provided “as is” and “as available.” We do not guarantee timeliness, uninterrupted operation, error-free routing, or that any order will be accepted, filled, or filled at a particular price by your broker.

No duty to execute, monitor, or notify. Hotpipe has no obligation to execute, re-attempt, monitor, or cancel any order instruction, or to detect, correct, or notify you of any failed, delayed, duplicated, or unprocessed webhook, rule evaluation, or order. An automation may fire late, fire more than once, or not fire at all — including due to webhook delivery failures, broker or Platform outages, connectivity problems, or software errors — and you agree that Hotpipe is not liable in any such case.

2. Not investment advice; you make the decisions

Hotpipe is not a registered investment adviser, broker-dealer, commodity trading advisor, exchange, or clearing firm. We do not provide investment, trading, legal, accounting, or tax advice. Nothing on the Platform — including documentation, examples, UI copy, default settings, or error messages — is a recommendation to buy, sell, hold, or otherwise deal in any security or derivative.

We do not make trading decisions for you. You alone choose which webhook sources to connect, which filters and trade rules to create, how to size orders, and when to enable or disable automation. Orders placed through the Platform are the result of rules and inputs you configure (and of third-party signals you choose to consume). You are solely responsible for evaluating suitability and for every order submitted to your broker.

Neither the Platform nor any content on it is intended to be the sole or primary basis for trading or investing decisions. You should not rely on Hotpipe as a substitute for your own judgment, research, or professional advice.

3. Trading risk

Trading and investing are risky. You can lose money, including amounts greater than you expect. Futures, stocks, options, and other instruments involve substantial risk of loss and are not suitable for every trader or investor. Past results are not indicative of future results. Market conditions, connectivity failures, broker outages, webhook delays, misconfigured rules, and software bugs can all cause missed, delayed, duplicated, or unwanted orders.

You acknowledge that you use the Platform at your own risk and that you are responsible for monitoring your brokerage account, positions, and open orders.

Assumption of risk and release. You expressly assume all risks of automated trading and, to the fullest extent permitted by law, release Hotpipe and its affiliates, officers, employees, and agents from any and all claims, demands, and damages arising from automation behavior — including automations that fail to fire, fire late, fire more than once, or produce delayed, rejected, or unwanted orders.

4. Eligibility and accounts

You must be at least 18 years old (or the age of majority where you live) to use the Platform. You agree to provide accurate registration information and to keep your login credentials confidential. You are responsible for all activity under your account.

5. Brokerage accounts

You may only connect brokerage accounts that (a) you legally own, or (b) you are formally authorized to trade through the broker’s official authorization process. You may not use another person’s credentials or API keys unless the broker has issued you unique credentials for an authorized relationship. Connecting unauthorized accounts may violate these Terms, your broker’s terms, and applicable law. We may suspend or terminate access if we believe an account connection is unauthorized.

Your relationship with Interactive Brokers (or any other broker) is solely between you and that broker. Broker fees, margin, short selling, options approvals, and order handling are governed by your broker agreement — not by Hotpipe.

Alternative trading arrangements. Automation platforms are inherently vulnerable to disruption, delay, and failure. You agree to maintain the ability to place, modify, and cancel orders directly with your broker, and to use that ability whenever the Platform is unavailable, delayed, or behaving unexpectedly. You will not rely on the Platform as your only means of managing positions or exiting trades.

6. Acceptable use

You agree not to:

• use the Platform in violation of law or regulation;
• reverse engineer, scrape, overload, or interfere with the Platform;
• share account access or resell the service without permission;
• transmit malware or attempt to circumvent authentication or security;
• use the Platform to place orders you are not authorized to place.

We may suspend or terminate access for suspected abuse, security risk, nonpayment (if fees apply), or legal request, with or without prior notice when reasonably necessary.

7. Third-party services

The Platform may integrate with or receive data from third parties (including webhook providers and brokers). We do not control those services and are not responsible for their availability, accuracy, latency, or terms. Your use of third-party services is at your own risk and subject to those parties’ agreements.

8. Intellectual property

Hotpipe and its licensors own the Platform, branding, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your own lawful trading automation. You retain ownership of content and configurations you submit; you grant us a license to host, process, and use that material as needed to operate and improve the Platform (including in aggregated or de-identified form).

9. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ORDERS, FILLS, OR ACCOUNT DATA WILL BE ACCURATE OR COMPLETE.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOTPIPE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST TRADING OPPORTUNITIES, LOST DATA, OR TRADING LOSSES, ARISING FROM OR RELATED TO THE PLATFORM OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE PLATFORM IN THE THREE MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF YOU PAID NOTHING.

Without limiting the foregoing, we are not liable for losses arising from your rules or configurations, webhook or broker failures, market conditions, unauthorized account use, or your failure to monitor your account.

11. Indemnification

You will defend, indemnify, and hold harmless Hotpipe and its affiliates, officers, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your trade rules and orders, your breach of these Terms, or your violation of law or third-party rights.

12. Changes and termination

We may update these Terms by posting a revised version with a new “Last updated” date. Continued use after changes become effective constitutes acceptance. You may stop using the Platform at any time. We may modify or discontinue the Platform in whole or in part.

13. Force majeure

Hotpipe is not liable for any failure or delay in performance caused by events beyond our reasonable control, including outages or degradation of cloud infrastructure, brokers, exchanges, market data providers, webhook sources, or networks; power or telecommunications failures; cyberattacks; labor disputes; acts of government; natural disasters; or other force majeure events.

14. Governing law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules, except where mandatory local law requires otherwise. Courts located in Delaware will have exclusive jurisdiction over disputes that are not subject to an alternative dispute process we may offer, except where prohibited by law.

15. Contact

Questions about these Terms: [email protected].

This document is provided for product use and is not a substitute for advice from your own attorney. Customize governing law, contact details, and dispute resolution with counsel before relying on it in production.